Privacy Policy

Publication date: 12-01-2024
Version 1.2

We are pleased that you are interested in our online shop. Your privacy is of great importance to MNH Scandinavian Design & Living. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In our privacy statement we explain how we handle the information we learn about you at the online store www.mnh-scandinavian-design-living.nl.

If you have any questions, or would like to know exactly what information we keep about you, please contact MNH Scandinavian Design & Living.

Access data and hosting
You can visit our website without having to enter any personal information. Each time you visit the website, the server automatically saves a so-called server log file, which, for example, contains the name of the page visited, your IP address, date and time of the visit, the amount of data sent and the provider from which you visits the site (access data) and records the visit.

The access data is processed solely for the purpose of ensuring trouble-free operation of the site and optimizing our offering. The purpose of this is to safeguard our legitimate interest in the correct representation of our offer in the context of a weighing of interests.

Hosting services by a third party
In the context of processing on our behalf, a third party provides services on our behalf for the hosting and display of the website. All data collected in the context of the use of this website or on the appropriate forms in the online shop, as indicated below, will be processed on its servers. Processing on other servers takes place exclusively in the manner explained here.

This service provider is located in a country of the European Union or the European Economic Area.

Data collection and processing for the execution of the agreement
We collect personal data if you provide us with it in the context of your order or if you contact us (e.g. via a contact form or email). Mandatory fields are marked as such because in such cases we need the data for the execution of the contract or for the processing of the contact and you cannot complete the order or send the contact form without specifying it. Exactly which data is collected can be seen in the respective form. We use the information you provide for the settlement of the agreement and the processing of your requests. After complete settlement of the agreement, your data will be restricted for further processing and deleted after expiry of all applicable tax and commercial law retention periods (7 years is the statutory retention obligation), unless you have expressly consented to the further use of your data or we reserve the right to further processing of the data, if permitted by law, and about which we inform you in this statement.

Transfer of data
For the purpose of processing the agreement, we pass on your data to the shipping company that is instructed to carry out the delivery, if this is necessary for the delivery of ordered goods. Depending on the payment service provider you select during the ordering process, we pass on the payment data collected for this purpose to the credit institution for the purpose of processing payments and, if necessary, to the payment service providers working on our behalf or to the selected payment service. The selected payment service providers also collect some of this data themselves, if you create an account there. In that case, you must log in to the payment service provider with your login details during the ordering process. The privacy statement of the respective payment service provider applies. We also receive information about your payment from your bank or credit card company.

Identity verification and creditworthiness assessment by Riverty payment services
If you choose Riverty payment services, we request your permission to provide Riverty with the necessary information for the processing of the payment and the performance of identity verification and creditworthiness assessment.

Riverty processes your personal data to complete the payment for your order. More information about this can be found in our payment terms and conditions and Riverty's privacy statement at: https://www.riverty.com/nl-nl/privacybeleid/.

Identity verification and creditworthiness assessment by Credit Card payment services
If you opt for Credit Card payment services, we request your permission to provide the chosen Credit Card company with the necessary information for the processing of the payment and the performance of an identity verification and an assessment of creditworthiness.

The credit card company processes your personal data to complete the payment of your order. For more information about this, please refer to the privacy statement of the chosen credit card company.

Transfer of data to shipping companies
If you have given us your express consent for this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping company on this basis, so that this can be done before delivery for the purpose of announcing or arranging delivery. can contact you.

Transfer of data to other companies or institutions
We only provide your personal data to other companies or institutions if this is necessary for our online store or if we are legally obliged to do so (for example if the police require this if a crime is suspected).

We work with certain companies. These partners can therefore receive your personal data. This is necessary to deliver to you what you have purchased.

Social media buttons are included in our online store. The administrators of these services collect your personal data.

Your account
You can register with certain parts of our online store. You will then have to provide information about yourself and choose a username. We will then create an account into which you can log in with that username and a password of your choice.

For this we use your name and address details, telephone number, e-mail address, date of birth and alternative delivery address, billing address and gender. We do this on the basis of your permission. We store this information until you cancel the account.

We store this information so that you do not have to enter it again and again and so that we can contact you more easily if necessary at the online store. You can change information via your account whenever you want.

Advertisement
We would like to send you advertisements about offers and new products or services. We do this via email or social media.

You can object to this advertising at any time. You can block us or use the unsubscribe option. You can also report this via your account.

Location data
Sometimes it is necessary for our online store www.mnh-scandinavian-design-living.nl to find out where you are. We will then ask separately if we can know this and only if you give permission will we receive this information.

We use the navigation and location software on your phone, tablet or computer for this service. We have no control over what the makers of this software (such as Google Maps) do with it. So always read their privacy statements.

Cookies and web analytics
To make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on our website. The purpose of this is to safeguard our legitimate interest in an optimized presentation of our offer, which is decisive in the context of a weighing of interests. Cookies are small text files that are automatically stored on your terminal equipment. A number of the cookies we use are deleted after the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal equipment and allow us to recognize your browser again on your next visit (persistent cookies). The duration of storage can be found in the overview of the cookie settings of your web browser. You can set your browser so that you are informed about the installation of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or completely. Each browser is different when it comes to managing cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find this menu in your respective browser under the following links:

Internet Explorer™: https://support.microsoft.com/nl-nl/help/17442/windows-internet-explorer-delete-manage-cookies
Chrome™: https://support.google.com/chrome/answer/95647?hl=nl&hlrm=en
Firefox™: https://support.mozilla.org/nl/kb/cookies-in-en-uit Schakelen-websites-preferences
Opera™ : http://help.opera.com/Windows/10.20/nl/cookies.html

If you do not accept cookies, the functionality of our website may be limited.

In the context of the use of Google (Universal) Analytics (see below), this website also uses the so-called DoubleClick cookie, which enables your browser to be recognized when you visit other websites. The information automatically generated by the cookie about your visit to this website is transmitted to a Google server in the USA and stored there. The IP address is shortened by activating IP anonymization on this website before transfer within Member States of the European Union or in other Member States of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be linked to other Google data.

Google uses this information to compile reports on website activities and to provide other services related to the use of the website. The purpose of this is to safeguard our legitimate interest in optimally marketing our website in the context of a weighing of interests. Google may also transfer this information to third parties, insofar as this is required by law or insofar as third parties process this data on behalf of Google.

Google Double Click is a service of Google LLC. (www.google.nl).

Google LLC is based in the USA and is certified under the EU-US Privacy Shield. You can view a recent certificate here. Based on this agreement between the US and the European Commission, the latter has determined a sufficient level of data protection for companies certified under the Privacy Shield.

You can deactivate a DoubleClick cookie via this link. You can also obtain information from the Digital Advertising Alliance about placing cookies and adjust your settings in that context. Finally, you can set the browser so that you are informed about the installation of cookies and decide individually whether you want to accept them or exclude the acceptance of cookies for certain cases or completely. If you do not accept cookies, the functionality of our website may be limited.

You can prevent Google from recording and processing the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=nl

As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from recording this website in the future. An opt-out cookie is placed on your terminal equipment. If you delete cookies, you must click this link again.

Social media plugins
Use of social plugins from Facebook, Google, Instagram, Pinterest using the “2-click solution”

So-called social plugins (“plugins”) from social networks are used on our website.

To increase the protection of your data when visiting our website, the plugins are integrated into the website using a so-called “2-click solution”. This integration ensures that when you call up a page of our website that contains such plugins, no connection is made to the servers of the respective social network. Only when you activate the plugin will your browser connect directly to the servers of the respective social network.

The content of the respective plugin is then sent directly to your browser by the corresponding provider and integrated into the page. By integrating the plugin, the providers receive the information that your browser has requested the corresponding page of our website, even if you do not have a profile with the corresponding provider or are not currently logged in there. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider (possibly in the USA) and stored there. If there is interaction between you and the plugin, e.g. if you click on the "Like" or "Share" button, this information is also transmitted directly to a server of the providers and stored there. The information is also made public in the social network and shown there to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by the providers, as well as a contact option and your corresponding rights and setting options to protect your privacy, can be found in the explanation of the providers' data protection.

http://www.facebook.com/policy.php
http://www.google.com/intl/de/+/policy/+1button.html
https://help.instagram.com/155833707900388
https://about.pinterest.com/de/privacy-policy

Right to object
To the extent that we process personal data as explained above for the purpose of safeguarding a legitimate interest that is decisive in the context of a weighing of interests, you can object to this processing for the future. If the processing takes place for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you can only exercise a right to object if there are reasons arising from your specific situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds which override your interests, rights and freedoms or if the processing is for the purpose of establishing, exercising or substantiate a legal claim.

This does not apply if the processing takes place for direct marketing purposes. Then your personal data will not be processed further for this purpose.

If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below.

You have the following rights:
o receive an explanation about what personal data we have and what we do with it
o access to the precise personal data we have
o having errors corrected
o having outdated personal data deleted
o withdrawal of consent
o object to a certain use

Please make sure that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

Security
Security of personal data is of great importance to us. To protect your privacy, we use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.

Changes to this privacy statement
When our online store changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

Data breach notification
As of January 1, 2016, we, as an online retailer, are obliged according to Dutch low to report data breaches to the personal data authority. A data breach is a security incident involving access to, destruction, modification or release of personal data without intention. In the event of a data breach, personal data must have been lost or unlawful processing of personal data cannot be ruled out. In the event of such a data breach, we will also inform our customers by email.

To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details
MNH Scandinavian Design & Living
Melis Stokelaan 18
1948 DA Beverwijk
[email protected]

Contact Form
You can ask us questions or make requests using the contact form. We use your email address, telephone number and name for this. We have a legitimate interest in this. We keep this information until we are sure that you are satisfied with our response and three months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.